Complaints & Concerns

Regions listens to your complaints and concerns and strives to correct any issues in a timely manner

We encourage you to let us know if there is an issue with your Regions experience. We will work to resolve any issues as quickly as possible. How we support this commitment to you:

  • Make your satisfaction a top priority
  • Maintain an ongoing dialog by encouraging you to contact us by phone, mail, email or in person when you have a question or concern about your accounts
  • Strive to resolve customer issues in a timely and efficient manner
  • Investigate complaints to prevent issues from recurring and to enhance the customer experience

It's Time to Expect More: We encourage you to let us know if we do not live up to our values and commitment to you.

Contact Us 

Call 1-800-REGIONS

Find a Regions branch near you

Our Commitment to You

Our Core Values

Put People First

We strive to set a good example and show respect by listening, caring and saying thank you.

Do What is Right

We work hard to treat you fairly, with dignity and respect, and with your best interests in mind.

Reach Higher

Expect Regions to raise the bar by creating a diverse, rich work environment that stimulates creative thinking and results in better financial solutions for you.

Focus on the Customer

We want to know you better, understand your needs, anticipate how these needs will change and be ready to offer a full range of solutions.

Enjoy Life

We are in the business of banking, but more importantly, we are in the business of life. We want to make life better for our customers and the communities where we live and work.
Regions provides links to other websites merely and strictly for your convenience. The site is operated or controlled by a third party that is unaffiliated with Regions. The privacy policies and security at the linked website may differ from Regions' privacy and security policies and procedures. You should consult privacy disclosures at the linked website for further information.