*The following instructions assume you have logged in to online banking and are starting from the Account Summary page.
Step 1 : Select
View/Edit Pending Payments from the
Payments menu in the top navigation bar.
Step 2 : All pending payments should be listed on this screen. Carefully locate the payment you wish to delete. To cancel a one-time payment, click
Delete.
*If you have a recurring payment, you can click
Delete Series to cancel the entire recurring payment instruction.
Step 3 : Select Delete to delete the payment or Cancel to leave your payment scheduled.
Step 4 : Confirm that your payment has been deleted, and no longer appears in the View/Edit Pending Payments area.